Welcome! You can raise a request for Beedash Customer Service using the options provided.
New Vendor Request
I'd like to request a new Vendor be added to the current catalogue.
Please provide as much information as possible to streamline the onboarding process. If you have a good rep or contact, please specify their name and contact phone below. If you have product catalog files, price lists or other product information, please attach here.
Required fields are marked with an asterisk*
{"xsrfToken":"84bb4f1d7b208268f0c9c2da8fe547061371f1e6_lout","branding":{"id":"18","key":"bcs","name":"Beedash Customer Support","portalBaseUrl":"/servicedesk/customer/portal/18","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/18/6","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#d99836","headerLinkHoverBGColor":"#d99836","headerBadgeColor":"#d99836"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/d162b692-4b7f-4f8c-8baf-2f0becdcc106/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyYTczMWEyZi05ODU4LTQ0ZWYtYjk3ZC1iOGM1MWZiYzNhNjIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmQxNjJiNjkyLTRiN2YtNGY4Yy04YmFmLTJmMGJlY2RjYzEwNiI6WyJyZWFkIl19LCJleHAiOjE3NTEzNjE1NTMsIm5iZiI6MTc1MTM2MDk1M30.knUIB7iJOyChMJIkHXLmjvXNu6QirBcBdhRK5c6lWtw&client=2a731a2f-9858-44ef-b97d-b8c51fbc3a62&mode=fit","logoId":"d162b692-4b7f-4f8c-8baf-2f0becdcc106","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Beedash Support Center","sharedPortalName":"Beedash Support","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Beedash Support Center","sharedPortalName":"Beedash Support","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#267864","helpCenterTitleColor":"#fbb040","bannerMediaApiUrl":"https://api.media.atlassian.com/file/8f06939f-fb32-4119-a9e7-1f2b5c15ac9a/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyYTczMWEyZi05ODU4LTQ0ZWYtYjk3ZC1iOGM1MWZiYzNhNjIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjhmMDY5MzlmLWZiMzItNDExOS1hOWU3LTFmMmI1YzE1YWM5YSI6WyJyZWFkIl19LCJleHAiOjE3NTEzNjE1NTMsIm5iZiI6MTc1MTM2MDk1M30.3MDJoZ29ZDCjuBNzgieyXvYE4bFIRa0_e_aIhoYC_zU&client=2a731a2f-9858-44ef-b97d-b8c51fbc3a62&height=300&mode=fit","bannerMediaApiFileId":"8f06939f-fb32-4119-a9e7-1f2b5c15ac9a","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"18","key":"bcs","projectId":10302,"serviceDeskId":18,"name":"Beedash Customer Support","description":"<p>Welcome! You can raise a request for Beedash Customer Service using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/18","reqTypes":[{"id":"172","name":"Feature Request","descriptionHtml":"","callToAction":"Feature Request","introHtml":"<p>I'd like to request a new feature for Corestack, Webstack or other Beedash products.</p>","icon":10489,"iconUrl":"https://customer.support.beedash.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10489","groups":[36],"key":""},{"id":"167","name":"MAP Violation","descriptionHtml":"","callToAction":"MAP Violation","introHtml":"<p>I've received or ran into a MAP violation on my website.</p>","icon":10508,"iconUrl":"https://customer.support.beedash.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10508","groups":[36],"key":""},{"id":"164","name":"Marketing Support","descriptionHtml":"","callToAction":"Marketing Support","introHtml":"<p>I'd like to request support for marketing services.</p>","icon":10550,"iconUrl":"https://customer.support.beedash.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[36],"key":""},{"id":"169","name":"New Vendor Request","descriptionHtml":"<p>Please provide as much information as possible to streamline the onboarding process. If you have a good rep or contact, please specify their name and contact phone below. If you have product catalog files, price lists or other product information, please attach here.</p>","callToAction":"New Vendor Request","introHtml":"<p>I'd like to request a new Vendor be added to the current catalogue.</p>","icon":10499,"iconUrl":"https://customer.support.beedash.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10499","groups":[36],"key":""},{"id":"171","name":"Product Data Issue","descriptionHtml":"","callToAction":"Product Data Issue","introHtml":"<p>I'd like to report a discrepancy in Corestack product data for a Vendor/Manufacturer i.e. pricing issue, missing product, incorrect data, etc.</p>","icon":10546,"iconUrl":"https://customer.support.beedash.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10546","groups":[36],"key":""},{"id":"170","name":"Product Request","descriptionHtml":"","callToAction":"Product Request","introHtml":"<p>I'd like to request one or more product(s) to be added to current catalogue.</p>","icon":10496,"iconUrl":"https://customer.support.beedash.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10496","groups":[36],"key":""},{"id":"173","name":"Report a Bug","descriptionHtml":"<p>We're sorry you're experiencing a bug! Please submit as much information as possible here and we'll update you on a resolution as soon as we can!</p>","callToAction":"Report a Bug","introHtml":"<p>I'd like to report a bug in my software or other Beedash product</p>","icon":10476,"iconUrl":"https://customer.support.beedash.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10476","groups":[36],"key":""},{"id":"188","name":"Request Service Upgrade","descriptionHtml":"","callToAction":"Request Service Upgrade","introHtml":"<p>I'd like to request an upgrade for my Beedash subscription</p>","icon":10496,"iconUrl":"https://customer.support.beedash.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10496","groups":[36],"key":""},{"id":"198","name":"Submit Product Data","descriptionHtml":"<p>Submit product data by uploading .xlsx, .csv or .pdf files.</p>","callToAction":"Submit Product Data","introHtml":"<p>Provide product data for new or existing products in Corestack PIM.</p>","icon":10473,"iconUrl":"https://customer.support.beedash.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10473","groups":[36],"key":""},{"id":"175","name":"Website Support Request","descriptionHtml":"","callToAction":"Website Support Request","introHtml":"<p>I need help with my website.</p>","icon":10470,"iconUrl":"https://customer.support.beedash.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10470","groups":[36],"key":""},{"id":"176","name":"Emailed Request","descriptionHtml":"","callToAction":"Emailed Request","introHtml":"","icon":10492,"iconUrl":"https://customer.support.beedash.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[],"key":""},{"id":"197","name":"Selection Assistance","descriptionHtml":"","callToAction":"Selection Assistance","introHtml":"<p>Catalog request made during pre-sale i.e. product matching count, new vendors</p>","icon":10536,"iconUrl":"https://customer.support.beedash.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[],"key":""}],"reqGroups":[{"id":36,"name":"Beedash Customer Service"}],"orderMapping":{"36":[198,171,167,170,169,173,175,164,172,188],"37":[175,173,172],"38":[164]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":18,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"BCS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyYTczMWEyZi05ODU4LTQ0ZWYtYjk3ZC1iOGM1MWZiYzNhNjIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMzAyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTEzNjIxNTMsIm5iZiI6MTc1MTM2MDk1M30.qgULWk5C1pTTHM55ETV-2ZYAFWIZBM5DutxTpJUi9Jk","targetCollection":"upload-project-10302","endpointUrl":"https://api.media.atlassian.com","clientId":"2a731a2f-9858-44ef-b97d-b8c51fbc3a62","tokenDurationInMins":20}},"reqCreate":{"id":169,"projectId":10302,"issueType":{"id":"10034","name":"Support Request"},"form":{"name":"New Vendor Request","descriptionHtml":"<p>Please provide as much information as possible to streamline the onboarding process. If you have a good rep or contact, please specify their name and contact phone below. If you have product catalog files, price lists or other product information, please attach here.</p>","callToAction":"New Vendor Request","intro":"<p>I'd like to request a new Vendor be added to the current catalogue.</p>","instructions":"<p>Please provide as much information as possible to streamline the onboarding process. If you have a good rep or contact, please specify their name and contact phone below. If you have product catalog files, price lists or other product information, please attach here.</p>","icon":10499,"iconUrl":"https://customer.support.beedash.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10499","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10198","fieldConfigId":"10660","label":"New Vendor Name","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:url","fieldId":"customfield_10199","fieldConfigId":"10661","label":"New Vendor Website","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10120","fieldConfigId":"10565","label":"Contact Phone","description":"Designated contact for this Vendor.","descriptionHtml":"<p>Designated contact for this Vendor.</p>","required":false,"displayed":true,"presetValues":[]},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"Upload any catalogs, price lists or other product information to get started.","descriptionHtml":"<p>Upload any catalogs, price lists or other product information to get started.</p>","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/18/create/169","requestValidateBaseUrl":"/servicedesk/customer/portal/18/validate/169","calendarParams":{"firstDay":0,"date":"2025-07-01T05:09:13-0400","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyYTczMWEyZi05ODU4LTQ0ZWYtYjk3ZC1iOGM1MWZiYzNhNjIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMzAyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTEzNjIxNTMsIm5iZiI6MTc1MTM2MDk1M30.qgULWk5C1pTTHM55ETV-2ZYAFWIZBM5DutxTpJUi9Jk","targetCollection":"upload-project-10302","endpointUrl":"https://api.media.atlassian.com","clientId":"2a731a2f-9858-44ef-b97d-b8c51fbc3a62","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}